Cetrus Support

The 4.0 Agent will install via SMS, group policy or any other programmatic method of installing software, from an IT perspective. The command line for the Agent installer is: MsiExec /i AgentInstaller.msi AGENT_SVC_IP_PRIMARY=" 0.0.0.0 " AGENT_SVC_PORT="10073" /qn /lv C:\someDire...

I would like to deploy the Agent silently to all the computers in my company... how can I do this?

SQL Server requires the following:

.Net 3.5
.Net 4.0
Windows Powershell 2.0

SEE Microsoft's recommendations

I am getting a message that says SQL Server cannot be installed

NOTE: This ONLY applies to Manager version 4.0 Installing SQL server is no small task, and there are several caveats to doing a correct SQL server install or modifying SQL server to connect to the manger. In the PM Downloads of your process meter account, there are two links to documents that will ...

Hi,

I am installing the 4.0 Manager, and the installer is asking to connect to a SQL server.

I don't have SQL server installed, can you provide some guidance as to what needs to be setup in order to connect the manager to SQL Server?

This is not related to the Agent, but instead it's a browser setting that is preventing a file from being downloaded.

Please check here for more information

Hi,

We installed the agent, but cannot download any reports, we are getting the following security alert:

Your current security settings do not allow this file to be downloaded

There are two programs that run in order to get the 3.7 Agent running correctly. The Cetrus Agent Service and the Agent. The Cetrus Agent Service is a windows service. Bring up the Services control panel and verify if the service is running CetrusAgentService.PNG The Agent is the program that repres...

I installed the Agent, but it does not seem to be running... how can I be sure?