Search found 94 matches

by Admin
Tue Aug 08, 2017 5:27 pm
Forum: Manager
Topic: Where are the instructions to install the Manager
Replies: 1
Views: 6706

Re: Where are the instructions to install the Manager

The Manager install guide is on your process meter account downloads page
click on the "PM Downloads" link:
Downloads.PNG
Downloads.PNG (4.49 KiB) Viewed 6704 times


The instructions are here:
Downloads_ManagerInstallInstructions.PNG
Downloads_ManagerInstallInstructions.PNG (21.1 KiB) Viewed 6704 times
by Admin
Tue Aug 08, 2017 5:26 pm
Forum: Manager
Topic: Where are the instructions to install the Manager
Replies: 1
Views: 6706

Where are the instructions to install the Manager

I have some questions as to how to install the manager, are there instructions?
by Admin
Tue Aug 08, 2017 5:24 pm
Forum: Agent
Topic: Where are the instructions to install an Agent?
Replies: 1
Views: 5663

Re: Where are the instructions to install an Agent?

The Agent install guide is on your process meter account downloads page
click on the "PM Downloads" link:
Downloads.PNG
Downloads.PNG (4.49 KiB) Viewed 5661 times


The instructions are here:
Downloads_AgentInstallInstructions.PNG
Downloads_AgentInstallInstructions.PNG (21.5 KiB) Viewed 5661 times
by Admin
Tue Aug 08, 2017 5:21 pm
Forum: Agent
Topic: Where are the instructions to install an Agent?
Replies: 1
Views: 5663

Where are the instructions to install an Agent?

I am trying to install an agent and have some questions, is there an install guide?
by Admin
Tue Aug 08, 2017 5:03 pm
Forum: General
Topic: Where did my plugins go after upgrading my Agent?
Replies: 1
Views: 39508

Re: Where did my plugins go after upgrading my Agent?

After upgrading an Agent, it is required to reinstall the plugins from the Manager to the upgraded Agent.

This is a shortcoming that will be addressed in the 4.x release.
by Admin
Tue Aug 08, 2017 5:02 pm
Forum: General
Topic: Where did my plugins go after upgrading my Agent?
Replies: 1
Views: 39508

Where did my plugins go after upgrading my Agent?

After upgrading my Agent, I noticed my plugin for that agent is no longer installed?
by Admin
Tue Aug 08, 2017 4:40 pm
Forum: Agent
Topic: What Agent do I install on Windows X operating system?
Replies: 1
Views: 5459

Re: What Agent do I install on Windows X operating system?

We support the following operating system / agent combinations: Installs will need to run the following: FirstTimeInstall.png NOTE: The above referenced "agents" mean: Agent Service 3.7 means the AgentServiceInstaller must be run ( see Cetrus.com downloads for this installer ) Agent 3.7 me...
by Admin
Tue Aug 08, 2017 4:31 pm
Forum: Agent
Topic: What Agent do I install on Windows X operating system?
Replies: 1
Views: 5459

What Agent do I install on Windows X operating system?

I am confused as to what installers to run for which Windows operating system - can you please clarify?
by Admin
Mon Aug 07, 2017 2:08 pm
Forum: Agent
Topic: Do I need to uninstall the old agent to install a new agent?
Replies: 1
Views: 5555

Can you tell me what happens to the old agent on all devices?

There are two ways to update your agents.

1. Via an automated script runner ( see How do I deploy Agent to Multiple computers )

2. Via the manager ( see How do I deploy Agent to Multiple computers )


In either case, the agent will install the new version over the top of the old version
by Admin
Mon Aug 07, 2017 2:08 pm
Forum: Agent
Topic: Do I need to uninstall the old agent to install a new agent?
Replies: 1
Views: 5555

Do I need to uninstall the old agent to install a new agent?

Hi,

I am in the process of upgrading my agent... do I need to uninstall the old agent, then install the new one or will the new agent install over the top of the old one?

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