Search found 94 matches

by Admin
Tue May 24, 2016 2:35 pm
Forum: Agent
Topic: Where do I find logs for the Agent?
Replies: 1
Views: 5475

Where do I find logs for the Agent?

Cetrus has asked for my log files, where can I find log files for the Agent?
by Admin
Tue May 24, 2016 2:31 pm
Forum: Manager
Topic: Where do I find logs for the Manager
Replies: 0
Views: 11981

Where do I find logs for the Manager

The manager writes information about it's operation to a file in the logs directory located under the "Documents" directory for the user that installed the manager: For example if John Smith, (JSmith) installed the Manager and logged in, logs would be located here: C:\Users\JSmith\Document...
by Admin
Tue May 24, 2016 2:24 pm
Forum: General
Topic: How do I get in contact with Cetrus
Replies: 0
Views: 37662

How do I get in contact with Cetrus

This web site is the fastest way to get a response: If you can't find the answer in our Frequently Asked Questions (FAQ), submit a general inquiry and we will respond to your inquiry. If you find an error in our sofware... submit a bug ... we will try our best to get it fixed as quickly as we can. I...
by Admin
Tue May 24, 2016 2:16 pm
Forum: Manager
Topic: Why are buttons on the manager grayed out?
Replies: 0
Views: 5821

Why are buttons on the manager grayed out?

Certain buttons on the Manager are grayed out because that particular feature has not been unlocked.

To unlock a feature means some functionality must be licensed, or a plugin must be download and installed.

In either case, once the feature is unlocked, the button will activate.

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