The Agent stores information about it's operation on the computer where it is installed.
Should logs be requested, they can be found in the following directory
C:\Users\ < USER >
\Documents\Cetrus\ProcessMeter\ < VERSION >
\Agent\Logs< USER >
is the name of the user that is logged on the machine where the agent is running.< VERSION >
is the release version of the Agent ( eg 3.4, 3.5 etc )
Copy all of the files in this directory and send them to firstname.lastname@example.org