Do I need to uninstall the old agent to install a new agent?

Frequently asked questions about the Agent
Admin
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Posts: 94
Joined: Tue May 17, 2016 6:21 pm

Do I need to uninstall the old agent to install a new agent?

Postby Admin » Mon Aug 07, 2017 2:08 pm

Hi,

I am in the process of upgrading my agent... do I need to uninstall the old agent, then install the new one or will the new agent install over the top of the old one?

Admin
Site Admin
Posts: 94
Joined: Tue May 17, 2016 6:21 pm

Can you tell me what happens to the old agent on all devices?

Postby Admin » Mon Aug 07, 2017 2:08 pm

There are two ways to update your agents.

1. Via an automated script runner ( see How do I deploy Agent to Multiple computers )

2. Via the manager ( see How do I deploy Agent to Multiple computers )


In either case, the agent will install the new version over the top of the old version


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